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Manpower, Inc. of SE Michigan Recertified by The Joint Commission

October 25, 2023

Manpower, Inc. of SE Michigan has once again earned The Joint Commission’s Gold Seal of Approval® for Health Care Staffing Services Certification, demonstrating continuous compliance with its performance standards. The Gold Seal is a symbol of quality that reflects a health care organization’s commitment to providing safe and quality patient care.

Health care staffing firms place temporary staff in organizations that direct or provide patient care. Health Care Staffing Services Certification demonstrates Manpower, Inc. of SE Michigan’s efforts to address how qualifications and competencies of staff are determined, placement of staff, and how their performance is monitored.

Manpower, Inc. of SE Michigan originally obtained this certification in 2013 and has continued to date, without interruption, through successful recertification audits. Most recently, Manpower underwent a rigorous review on August 17, 2023. During the review, a Joint Commission auditor evaluated compliance with related certification standards including program management, supporting self-management, and delivering and facilitating clinical care. Joint Commission standards are developed in consultation with health care experts and providers, measurement experts, and patients. The reviewer also conducted face-to-face interviews.

“Health Care Staffing Services Certification recognizes health care staffing firms committed to fostering continuous quality improvement in patient safety and quality of care,” says Mark Pelletier, RN, MS, chief operating officer, Accreditation and Certification Operations, and chief nursing executive, The Joint Commission. “We commend Manpower, Inc. of SE Michigan for using certification to strengthen its program structure and management framework, as well as to enhance its staff recruitment and development processes.”

“This certification of our commitment means that our clients can rely on a staffing standard that integrates with their own systems for health care delivery and our employees can count on the training and support necessary to succeed in their health care assignments,” says Susan Carlson, franchise owner and CEO. “We are proud to be recertified with The Joint Commission’s Gold Seal of Approval®.”

To learn more about Manpower’s Joint Commision Certification, visit https://manpowermi.com/joint-commission/. For information regarding the The Joint Commission, visit their website at https://www.jointcommission.org/.

Manpower, Inc. of SE Michgan’s team leading their Joint Commission Certification (pictured left to right): Wendy Willford (President), Alex Wishart (Clinical Staffing Supervisor), Annie Edmunson (Director of Operations).